Chief Mentor

DR RAJESH ARORA PhD MMM

Rajesh has sales and service background. His career graph advanced from front line sales experience to managerial directions and culminated to overseeing the entire business.

Rajesh has been designated as Host Scientist for Directing Post Doctoral Research for African Scholars by FICCI (New Delhi) and Department of Science and Technology, Government of India.

The efforts invested in for 22 years in Industry exposure in the areas of Sales/Marketing/ Training/ Research/ Consultancy has guided him to coach People and Organisation for Business success.

He has consulted Large MNC on Business, People, Process in a list of varied verticals i.e. FMCG, Consumer Durables, Automotives, Oil Power Gas, Banking, Finance, Insurance, Manufacturing, Gems and Jewellery, Real Estate, Hospitality, Education & IT. 

He has learnt the principles of Training, Coaching, Professional counseling from TACK Training International (UK Based venture) in association with Aptech.

He has understood the mechanics of Adult learning and its related theories by associating with international Universities like Heriot Watt- UK, Charles Sturt University- Australia in association with BIIGS India, Infomatics- Kuwait Carlton Advanced Management Institute – USA in association with MEC, India, Training Infocentre, SHRM- Kuwait and IMT- Dubai. His interaction with INFORMATICS guided him to make use of Thompsons Learning US, CBT based modules for coaching international delegates on various management courses. He delivers number of training and business consulting assignments in HR & Marketing field internationally especially in Middle East.

He has delivered workshops in the areas of :

Sales & Sales Management

  • Sales / Territorial Leadership
  • Profitable Negotiation
  • Key Account Management
  • Channel Sales Management.
  • Customer Relationship Management
  • Sales Communication

Behavioural Workshops

  • Know Yourself thru Personal Mastery / Personal Change
  • Leadership & Coaching
  • Working in Teams
  • Assertive & Influential Communication thru EQ
  • Train the Trainers / Instructional Design
  • Conflict Management

Business Consulting Assignments

  • Balance scorecard
  • Competency Mapping
  • Employee Climate Survey
  • Career Assessment & Progression Schemes (CAPS)
  • Standard Operating Procedures on Sales / Distributions
  • Roles & responsibilities Chart
  • Organizational Restructuring
  • Organizational Development Initiatives
  • Performance Appraisal Systems

He is currently CEO at TANISHQA QUINTESSENCE MANAGEMENT SERVICES (TQMS Global). He delivers workshops nationally and internationally since 2003. He has been constantly interacting with the following industries & companies:

(To name a few) (A PARTIAL CLIENT LIST)

Industries

Companies

Consulting & Training

Research

Fast Moving Consumer Goods

Godrej Soaps, Dabur, Bayer, Capital Foods

Sales & Distribution, Leadership

Industry , Promotional Research, Directing regional / national Conferences

Consumer Durables

Electorlux, Onida

Sales & Service, Leadership

Industry, Services (Pre & Post Selling Efforts)

Banking/ Finance/ Insurance

BNP, Standard Chartered Grindlays, ICICI, IDBI, ICICI Insurance, Anand Rathi, Morgan Stanley, DHFL

Sales & Channel Sales, Telephone Power, managerial Programs, Leadership, Train the Trainer, Presentation Skills, Goal Setting

Industry & Product Comparison

Automotive

M&M, MUL & LML

Sales, Service & Channel Sales, Marketing Strategies workshop

Service Efforts (Pre & Post Sales) & Channel productivity Audits

Manufacturing & Engineering

Voltas & Blue Star, Schindler, Vinay Electrical. Waree Engg, Endress +Hauser , CITEC, Leighton Asia,Strapping Solutions Pvt. Ltd., Champagne Indage Ltd, G C Chemie Pharmie Ltd.

Channel Sales & Key Account Management , Conflict Management, Telephone Power, Performance Appraisal,Professional Sales, Performance Enhancement, Negotiating Effectively

Channel Audits & market Development

Hospitality

TCI, Hotel Oberois, Amadeus, SAHARA STAR

Sales & Service, Telephone Power, English Speaking Skills (Communication skills)

Service models for customer satisfaction

TNA on Language Development Program.

IT / ITES

TIL, MBT, Mastek, Iflex, CSC, Ness Technologies, GTL,

Executive & Project Management Skills,

Competency Mapping

Oil Power Gas

Bharat Shell/ Shell Gas/ IOCL, HPCL, BPCL MSEB, HAL, ADA ,IOTIES, Bader Al Mulla: Kuwait.

Executive & Supervisory Skills MDP, Leadership, Entrepreneur Business Leadership, Channel Sales,Personal Excellence, Communication Skills Enhancement Workshop, Budgeting & Cost Management

Development Need Analysis (DNA) Testing

Education

Thakur's , L S Raheja, RIMS

Creative Training/Teaching techniques, Train the Trainer

Quality Assurance process in Education

Telecom

Tata Teleservices

Sales & Service, Telephone Power

Pre & Post Testing Services

Construction

Rustomjee, ACME

Interviewing Skills, Leadership

 

Gems and Jewellery

Ishtaa Gold Jewellery Pvt. Ltd.

Sales Communication Skills Enhancement Workshop

Corporate Social Responsibility

Times Foundation, The Times of India Group

Personal Change

 

Rajesh has kept his conceptual practice in place by associating with Management Institutes to teach Post Graduate Management Degree Students since 1994. As visiting faculty in the area of sales/ distribution management, OB/ OD , Research, Case Study Methods & Business policy, he has added conceptual inputs to students pursuing two/ three years Masters Degree in Management Nationally / Internationally.

He has also received Best Speaker Award, Toastmaster International, US, in Middle East. He is an Approved Internship Guide at Indian Society for Training and Development. He is an Approved Research Guide for Collaborative Research Program leading to the award of Ph.D Degree in Management by ITM Group of Institutions in collaboration with Birla Institute of Technology Mesra, Ranchi.

Academically, Rajesh has gained credits with Graduation in Commerce with his postgraduate management qualification in marketing stream from Wellingkars & NMIMS, institutes affiliated to conduct University of Mumbai courses.

With research papers and publications to his credit, Rajesh has completed his Doctorate in Philosophy, in Business Policy & Administration, in the area of Marketing Control from University of Mumbai, under the guidance of Priyadarshini Award winner Dr. R A Heredia. He is currently pursuing his Masters in Science, with specialization in Counseling and Psychotherapy.

With over a Decade in Management Consulting & Training Field, Rajesh utilizes:

  • His strong industry experience of varied verticals,
  • Over 17000 hours of strong training and field accompaniment contacts,
  • 3200 hours of Business Consulting exposure,
  • Exposure to more than 26000 personnel being trained with varied industries/levels.
  • Share best business practices from some of the global / national world leaders,
  • Make the delegates think beyond the industry and help them to develop an explorer’s attitude.
  • Has been a regular speaker for seminar / conference e.g. Corporate Chanakya, Indian Values & Ethos, Guided Discovery techniques on Training, International OIL & Gas Seminar, Talent Transformation at Loyola Marymount University (US), International Asia Pacific Conference on Philosophy,
  • Nominated as a Post Doctoral Guide appointed by FICCI to direct research for a Research Scholar in Botswana
  • 89 Training Manuals written in Sales/ Service/ Managerial areas for corporate in last 12 years

He has achieved his vision to be an international business consultant and further wishes to work in different continents and gain exposure to best business practices. His next vision is to place TQMS on the world map by presenting it as a leading knowledge enabling management consulting firm that can appreciates human capital of various accounts he interacts with.

 
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