Chief Mentor DR. RAJESH ARORA

Rajesh has sales and service background. His career graph advanced from front line sales experience to managerial directions and culminated to overseeing the entire business. He has being successful in his endeavor for the last 20 years. He had been a profit centre head / consultant with TACK Training International (UK Based venture) during 1998-2004 which was operating with Indian alliance. Since past 10 years he has specialized in training and consulting in varied industry verticals at various levels of management. This has enhanced intellectual base with high level of industry interaction.

He has delivered Training Workshops in the areas of::

Sales & Sales Management

• Sales / Territorial Leadership
• Profitable Negotiation
• Key Account Management
• Channel Sales Management.
• Customer Relationship Management
• Sales Communication

Behavioural Workshops

• Know Yourself thru Personal Mastery / Personal Change
• Leadership & Coaching
• Working in Teams
• Assertive & Influential Communication thru EQ
• Train the Trainers / Instructional Design
• Conflict Management

Business Consulting Assignments

• Competency Mapping
• Employee Climate Survey
• Career Assessment & Progression Schemes (CAPS)
• Standard Operating Procedures on Sales / Distributions
• Roles & responsibilities Chart
• Organizational Restructuring
• Organizational Development Initiatives
• Performance Appraisal Systems

He is currently CHIEF MENTOR at TANISHQA QUINTESSENCE MANAGEMENT SERVICES (TQMS). He has being delivering workshops nationally and internationally since 2004. He has been constantly interacting with the following industries & companies:

(To name a few) (A PARTIAL CLIENT LIST)

Industries	Companies	Consulting & Training	Research
Fast Moving Consumer Goods	Godrej Soaps, Dabur, Bayer, Capital Foods	Sales & Distribution, Leadership	Industry , Promotional Research, Directing regional / national Conferences
Consumer Durables	Electorlux, Onida	Sales & Service, Leadership	Industry, Services (Pre & Post Selling Efforts)
Banking/ Finance/ Insurance	BNP, Standard Chartered Grindlays, ICICI, IDBI, ICICI Insurance, Anand Rathi, Morgan Stanley, DHFL	Sales & Channel Sales, Telephone Power, managerial Programs, Leadership, Train the Trainer, Presentation Skills, Goal Setting	Industry & Product Comparison
Automotive	M&M, MUL & LML	Sales, Service & Channel Sales, Marketing Strategies workshop	Service Efforts (Pre & Post Sales) & Channel productivity Audits
Manufacturing & Engineering	Voltas & Blue Star, Schindler, Vinay Electrical. Waree Engg, Endress +Hauser , CITEC, Leighton Asia	Channel Sales & Key Account Management , Conflict Management, Telephone Power, Performance Appraisal	Channel Audits & market Development
Hospitality	TCI, Hotel Oberois, Amadeus, SAHARA STAR	Sales & Service, Telephone Power, English Speaking Skills (Communication skills)	Service models for customer satisfaction TNA on Language Development Program.
IT / ITES	TIL, MBT, Mastek, Iflex, CSC, Ness Technologies, GTL,	Executive & Project Management Skills,	Competency Mapping
Oil Power Gas	Bharat Shell/ Shell Gas/ IOCL, HPCL, BPCL MSEB, HAL, ADA , IndianOILTANKING	Executive & Supervisory Skills MDP, Leadership, Entrepreneur Business Leadership, Channel Sales	Development Need Analysis (DNA) Testing
Education	Thakur's , L S Raheja, RIMS	Creative Training/Teaching techniques, Train the Trainer	Quality Assurance process in Education
Telecom	Tata Teleservices	Sales & Service, Telephone Power	Pre & Post Testing Services
Construction	Rustomjee, ACME	Interviewing Skills, Leadership
Gems and Jewellery	Ishtaa Gold Jewellery Pvt. Ltd.	Sales Communication Skills Enhancement Workshop
Corporate Social Responsibility	Times Foundation , The Times of India Group	Personal Change

Rajesh has kept his conceptual practice in place by associating with Management Institutes to teach Post Graduate Management Degree Students since 1994. As visiting faculty in the area of sales/  distribution management, OB/ OD , Research, Case Study Methods & Business policy, he has added conceptual inputs to students pursuing two/ three years Masters Degree in Management Nationally / Internationally.

His international affiliation with Heriot Watt University, UK, Kuwait & Dubai; Interactive University, UK; Charles Sturt University, Australia’s Indian Campus gave an insight to understand the international research and teaching principles for UG and PG Levels.  His interaction with INFORMATICS guided him to make use of CBT based modules for coaching international delegates on various management courses.

Rajesh is Certified Trainer with Carlton Advanced Management Institute – for Certified Trainer & Facilitator Programme, US. He has also received Best Speaker Award, Toastmaster International, US, in Middle East. He is an Approved Internship Guide at Indian Society for Training and Development. He is an Approved Research Guide for Collaborative Research Program leading to the award of Ph.D Degree in Management by ITM Group of Institutions in collaboration with Birla Institute of Technology Mesra, Ranchi

He delivers number of training and business consulting assignments in HR & Marketing field internationally especially in Middle East.

Academically, Rajesh has gained credits with Graduation in Commerce with his postgraduate management qualification in marketing stream from Wellingkars & NMIMS, institutes affiliated to conduct University of Mumbai courses.  With research papers and publications to his credit, Rajesh has completed his Doctorate in Philosophy, in Business Policy & Administration, in the area of Marketing Control from University of Mumbai, under the guidance of Priyadarshini Award winner Dr. R A Heredia. He is currently pursuing his Masters in Science, with specialization in Counseling and Psychotherapy.

With over a Decade in Management Consulting & Training Field, Rajesh utilizes:

• His strong industry experience of varied verticals,
• Over 17000 hours of strong training and field accompaniment contacts,
• 3200 hours of Business Consulting exposure,
• Exposure to more than 26000 personnel being trained with varied industries/levels.
• Share best business practices from some of the global / national world leaders,
• Make the delegates think beyond the industry and help them to develop an explorer’s attitude.

He has achieved his vision to be an international business consultant and further wishes to work in different continents and gain exposure to best business practices. His next vision is to place TQMS on the world map by presenting it as a leading knowledge enabling management consulting firm that can appreciates human capital of various accounts he interacts with.