Chief Mentor

 

Profile of Chief Mentor Dr. Rajesh Arora

Professor (Dr) Rajesh’s career graph advanced from front line sales experience to managerial directions to Academic Leadership in the past 30 years. This includes overseeing the entire educational institutions by crafting varied business strategies for growth and expansion globally.

Rajesh is contributing towards Higher and Technical Education since 2004 by Associating with Heriot Watt University, UK in Kuwait & Dubai; Charles Sturt University, Australia in Mumbai; Informatics in Kuwait; IMT in Dubai- Academic City; DHBW – Heidenheim, Germany; Graduate School of Ostwürttemberg, Germany; TACK Training International, UK and Kings University College in Africa. He has worked on responsible positions such as Principal with Heriot Watt Approved Support Centre in Kuwait; Professor Cum Director, University of Mumbai; Chief Operating Officer (HTE) Universal Education Group Mumbai; Vice President of Kings University College, Africa; wherein he has worked closely with University of Cape Coast, Ghana; London Metropolitan University, UK.

Rajesh is the recipient of the ‘Bharat Shiksha Ratan Award’ New Delhi, India in December 2014 from the Global Achievers Foundation for recognizing outstanding achievements as ‘Contribution for National Unity and Economic Growth’. He is awarded with the title ‘Outstanding contribution to Higher Education’ by the World Congress of Chancellors and Vice Chancellors in June 2014. He was awarded the ‘Practice Leadership Award’ in the South East Asia Leadership Conference in Oct 2013 in the areas of Talent & Organizational Development. He has been designated as ‘Host Scientist’ for directing Post Doctoral Research for African Scholars by FICCI (New Delhi) and Department of Science and Technology, Government of India in April 2011. He has also received Best Speaker Award, Toastmaster International, US, in Middle East. 2006.

Rajesh was a special invitee at De La Salle University, Action Research Action Learning Conference – Philippines in February 2015 and Philippines Association of Extension Program Implementer in Association with University of Pasig, Philippines in December 2014. He contributed towards National Research Council of the Philippines. He contested for Deputy Vice Chancellor (Academics & Student Relations) at Maseno University, Kenya in September 2014. He contested election for Rector position, University of Porto, Portugal in April 2014.

30 years of industry experience and exposure in the areas of Sales, Marketing, Training, Research and Consultancy has guided him to coach People for Organisational and Business success where training is linked to Business Goals and Profits. He has trained more than 75000 corporate employees across levels. He has consulted Large MNC on Business, People, Process in a list of varied verticals i.e. FMCG, Consumer Durables, Automotives, Oil Power Gas, Banking, Finance, Insurance, Manufacturing, Gems and Jewellery, Real Estate, Hospitality, Education & IT.

Rajesh is a contributing member of the Research & Advisory committee for the KIE Conference for University of Middlesex, UK and for University of Greenwich, UK at International Conference on Comparative and multidisciplinary Studies in Social and Human Sciences Rajesh was Invited as a Member of the Scientific Advisory Committee for the Conference in Applied Research, organized by KNUST, Kumasi, Ghana and a Key Note speaker on Academic Leadership in Africa.

He has also received Best Speaker Award, Toastmaster International, US, in Middle East and is a recipient of Practice Leadership Award for the South East Asia Summit on Talent & Organizational Development. He has achieved his vision to be an international business consultant and further wishes to work in different continents to promote the idea of Higher Professional Education Standards in conjunction with enhancing employability level of graduating students as per industry demands.

He has delivered Training workshops in the areas of:

• Sales / Territorial Leadership
• Profitable Negotiation
• Key Account Management
• Channel Sales Management.
• Customer Relationship Management
• Sales Communication

Behavioural Workshops

• Know Yourself thru Personal Mastery / Personal Change
• Leadership & Coaching
• Working in Teams
• Assertive & Influential Communication thru EQ
• Train the Trainers / Instructional Design
• Conflict Management

Business Consulting Assignments

• Balance scorecard
• Competency Mapping
• Employee Climate Survey
• Career Assessment & Progression Schemes (CAPS)
• Standard Operating Procedures on Sales / Distributions
• Roles & responsibilities Chart
• Organizational Restructuring
• Organizational Development Initiatives
• Performance Appraisal Systems

He is currently CEO at TANISHQA QUINTESSENCE MANAGEMENT SERVICES (TQMS Global). He delivers workshops nationally and internationally since 2003. He has been constantly interacting with the following industries & companies:

 

Industries	Companies	Consulting & Training	Research
Fast Moving Consumer Goods	Godrej Soaps, Dabur, Bayer, Voltas, Yokogawa Blue Star Philips India Ltd, Onida, Hindustan Unilever Ltd, Procter & Gamble,	Leadership Strategic Resource Deployment (SRD), Supply Chain Management, Entrepreneurial Leadership, Team Synergy.	Industry , Promotional Research, Directing regional / national Conferences
Consumer Durables	Electorlux, Onida,Blue Star	Sales & Service, Leadership	Industry, Services (Pre & Post Selling Efforts)
Banking/ Finance/ Insurance	BNP, Standard Chartered Grindlays, ICICI, IDBI, ICICI Insurance, Anand Rathi, Morgan Stanley, DHFL HDFC Ergo General Insurance Pvt. Ltd. HDFC Bank, Reliance Capital,	Sales & Channel Sales Consultative Selling Skills, Drive for Results, Interdepartmental Collaboration, Telephone Power Managerial Programs Leadership, Train the Trainer Presentation Skills, Goal Setting, FIRO-B- An essential step towards Team Orientation, Virtual Relationship Management, Review- Renew – Reassure.	Industry & Product Comparison, Organization Specific Result, Process and People Orientation.
Automotive	Eicher Motors Mahindra & Mahindra, Maruti Udyog Ltd, LML Vespa.	Sales, Service & Channel Sales, Marketing Strategies workshop	Service Efforts (Pre & Post Sales) & Channel productivity Audits
Manufacturing & Engineering	L & T Ltd. Voltas,Blue Star Schindler, Reliance Infrastructure Ltd, Vinay Electrical, Waaree Instruments Ltd, Endress +Hauser, CITEC, Leighton Asia, Strapping Solutions Pvt. Ltd, Yash Birla, Mahindra & Mahindra, Indian Oil Tanking Designing and Engineering (IOTDE), Rapid Enterprise, Reliance Group, Champagne Indage Ltd, G C Chemie Pharmie Ltd, Minda Industries Ltd.	Strategic Management, Leading Teams for High Performance Channel Sales & Key Account Management, Conflict Management, First Time Managers, Telephone Power, Performance Appraisal Professional Sales, Performance Enhancement, Strategic Perspective & Performance (SPP), Leadership thru Self-awareness, Balance Score Card, Mentoring Skills, Facilitation Skills, Negotiating Effectively.	Channel Audits & market Development,Conflict Management – Questionnaire, FAQ- Telephone Power, Sales Tool Kit.
Hospitality	Amadeus, Sahara India, Travel Corporation (India) Ltd, Sun N Sand, Hotel Oberois, Travel Corporation of India, Oberoi, Tresxcel.	Sales & Service, Telephone Power, English Speaking Skills (Communication skills), First Time Managers, Problem Solving and Decision Making, Building a Learning Organization, Impression Management Personal Change.	Service models for customer satisfaction, TNA on Language Development Program
IT / ITES	TIL, MBT, Mastek, Tata Infotech, Infinite Computing Systems, Financial Support & Systems, Iflex Solutions , Intrex India, Tulec , Aptech Brands (Ace/Asset/Arena/ Ssi), Onward Technologies Ltd, Diebold Software Services Private Limited, JP Morgan, Page Point Services, Search Quest, CSC, Ness Technologies, GTL, ETP International Ltd. Strategic Planning and Implementation,	Executive Management Project Management, Impression Management, Strategic Planning and Implementation, Communication Enhancement Skills, Business Writing Skills, Relationship Management, Roadmap to Success, Consultative Skills, Office Manners and Business Etiquette, First Time Managers, Goal and Time Management, Change Management, Key Account Management	Competency Mapping, DNA on Language Development, Program, Pre and Post Training Questionnaire, Strategy Tool Kit, Mind Map.
Oil Power Gas	Reliance Energy, Bharat Shell, Shell Gas, IOCL, HPCL, BPCL , MSEB, HAL, ADA IOT Infrastructure Engineering & Services, Halliburton, TotaFinaELF, Indo Burman Petroleum (IBP), Suez Environment Maharashtra State Electricity Board, Hindustan Aeronautics Ltd, Bader Al Mulla: Kuwait,	Executive & Supervisory Skills, Management Development Program, Leadership, Entrepreneur Business Leadership, Channel Sale, Personal Excellence Communication Skills Enhancement Workshop Budgeting & Cost Management, First Time Managers	Development Need Analysis (DNA) Testing Pre and Post Training Questionnaire, Value, Vision and Mission Analysis, 7 S McKinsey, FIRO B Testing and Interpretation, Psychometric Testing, Industry and Organizational Survey.
Education	Thakur's , L S Raheja, RIMS	Creative Training/Teaching techniques, Train the Trainer	Quality Assurance process in Education
Telecom	Tata Teleservices,Reliance Communication	Sales & Service Telephone Power, Business English Skills, Customer Focus.	Pre & Post Testing Services Customisation
Construction	RACME Builders Rustomjee Builders, Technimont ICB, IOTEP (Indian Oil Tanking Engineering Projects)	Interviewing Skills Leadership Competency Mapping, Communication Enhancement Skills, Managing High Net-worth Customers, Strategic Thinking.	Action Plan, Communication Tool Kit, Mind Map on Industry and Organization, DNA on Language Development Program
Gems and Jewellery	Ishtaa Gold Jewellery Pvt. Ltd.	Sales Communication Skills Enhancement Workshop
Corporate Social Responsibility	Times Foundation, The Times of India Group	Personal Change

Rajesh has kept his conceptual practice in place by associating with Management Institutes to teach Post Graduate Management Degree Students since 1994. As visiting faculty in the area of sales/ distribution management, OB/ OD, Research, Case Study Methods & Business policy, he has added conceptual inputs to students pursuing two/ three years Masters Degree in Management Nationally / Internationally.

He is an Approved Internship Guide at Indian Society for Training and Development. He is an Approved Research Guide for Collaborative Research Program leading to the award of Ph. D Degree in Management by ITM Group of Institutions in collaboration with Birla Institute of Technology Mesra, Ranchi.

Academically, Rajesh has gained credits with Graduation in Commerce with his postgraduate management qualification in marketing stream from Wellingkars & NMIMS, institutes affiliated to conduct University of Mumbai courses. With research papers and publications to his credit, Rajesh has completed his Doctorate in Philosophy, in Business Policy & Administration, in the area of Marketing Control from University of Mumbai, under the guidance of Priyadarshini Award winner Dr. R A Heredia. He is currently pursuing his Masters in Science, with specialization in Counseling and Psychotherapy.

With over a Decade in Management Consulting & Training Field, Rajesh utilizes:

• His strong industry experience of varied verticals,
• Over 17000 hours of strong training and field accompaniment contacts,
• 3200 hours of Business Consulting exposure,
• Exposure to more than 75000 personnel being trained with varied industries/levels.
• Share best business practices from some of the global / national world leaders,
• Make the delegates think beyond the industry and help them to develop an explorer’s attitude.
• Has been a regular speaker for seminar / conference e.g. Corporate Chanakya, Indian Values & Ethos, Guided Discovery techniques on Training, International OIL & Gas Seminar, Talent Transformation at Loyola Marymount University (US), International Asia Pacific Conference on Philosophy,
• Nominated as a Post Doctoral Guide appointed by FICCI to direct research for a Research Scholar in Botswana
• 89 Training Manuals written in Sales/ Service/ Managerial areas for corporate in last 12 years

He has achieved his vision to be an international business consultant and further wishes to work in different continents and gain exposure to best business practices. His next vision is to place TQMS on the world map by presenting it as a leading knowledge enabling management consulting firm that can appreciates human capital of various accounts he interacts with.

 

Here are some weblinks of his TV Interviews:

 

Interview on Budgets & Budgetary Controls on Ghana National Television:

http://www.youtube.com/watch?v=PXweGPphvxY

Press & TV Interviews with Portuguese Channel while contesting Election for Rectors Position

https://youtu.be/xvMq6APn6CI

https://youtu.be/ftVXn2mG5z8

This link https://youtu.be/VdVGcucZjgo is the interview for the position of Rector at the University of Porto, Portugal. This 90-minute presentation presents my thoughts on administering higher education institution.

This one-hour address details my expectation from the students pursuing MBA Program. This was recorded on 29th July 2015 as a welcome address to our FY MBA Students.

https://drive.google.com/file/d/0B9trsXMRIgMMS2JZYlRhOUs5b1k/view?usp=sharing

https://drive.google.com/file/d/0B9trsXMRIgMMbmE2OGk5dmxNMTQ/view?usp=sharing

https://drive.google.com/file/d/0B9trsXMRIgMMdGR5bGxfazU2OVk/view?usp=sharing

https://drive.google.com/file/d/0B9trsXMRIgMMMWtENE1ycEJoa28/view?usp=sharing